Register for an account
Register your Carb Smart Express account for FREE to browse and order from our extensive menu of low-carb, paleo and keto-friendly foods. Being a registered member will allow you to also have access to exclusive member-only specials.
After you’re set-up with an account, goto the Menu page and browse our extensive menu of Low-carb, Paleo and Ketogenic-friendly food items. You’ll notice a number of filters on this page to help you find what you’re looking for.
With so many delicious and nutritious items to choose from, there’s something for everyone!
Place Your Order
Orders must be received by 7pm every Monday and Thursday in order for them to be available on our regularly-scheduled pick-up / delivery days. If you happen to miss the deadline, you’ll have to wait until the following week for your order to be ready (but we promise you, it’s WORTH IT!)
Shopping and payment-processing at Carb Smart Express is safe and secure.
You can be confident in knowing that your personal information is safe with us. We accept payment by Visa, Mastercard or American Express (through Paypal), the world’s leading payment processor. .
Once your order is complete, you will be e-mailed a confirmation invoice with pick-up / delivery details (address, time etc).
Allergies / substitutions
Make sure to let us know about any allergies, intolerances or special dietary considerations at the time of ordering (under “Order Notes”). We will try our absolute best to accommodate your needs and will contact you by e-mail or phone if we are unable to do so.
Schedule Your Pick-up / Delivery
On the checkout page, indicate whether you’d like your order to be delivered or whether you wish to pick it up at one of our 3 convenient locations. All available pick-up and delivery times will be listed in the scheduler.
We have 3 convenient pickup locations available across the Ottawa area.
KANATA 5 Harrington Ct, Kanata, ON K2K 2S7
RIVERSIDE SOUTH 4377 Rainforest Drive Ottawa, ON K1V 1L4
OTTAWA EAST 2285 St Laurent Blvd #11, Ottawa, ON K1G 4Z6
We can also deliver your order to your home or office, anywhere within the greater Ottawa region. There is a $7.95 flat-fee charge (+tax) for all deliveries regardless of the size of your order (so don’t be afraid to stock up!).
NOTE: If you’re not planning to be home during the time allotted for your delivery (as indicated at the time of ordering), please ensure to provide us with instructions on where to leave your package. We will not be held responsible for missing / damaged items that are left at your door.
Enjoy Your Food
Once you receive your order, you can bet you’ll be excited to open up the package and take your first bite. At Carb Smart Express, we prepare your foods from fresh, local and organic ingredients, so you’ll know that it’s not only tasty and delicious, but healthy for you too!
Don’t forget to share your experience with us because we value your feedback and suggestions!
We want to you know how your experience was.. everything from the ordering process right down to how much you enjoyed your food (and if you didn’t, that’s ok. We still want to know.) You can e-mail us, contact us on Facebook, leave a review on the product page, or take a picture of you enjoying your food and post it on Facebook (make sure to tag us in the post!)
As Seen In
You Can Also Find Our Products In These Stores
If for some reason you’re not able to place an order online with us today, you can still enjoy our products by shopping with any one of our local or national retail partners. We’re so proud to be able to work in collaboration with both our partners to bring you local, organic and healthy food that suits your low-carb, keto and paleo lifestyle.
At Natura Market, their mission is to bring the best healthy products to Canada from the best-selling brands!
Tel | 1 866-770-0705